Shipping policy

Shipping Policy

Thank you for choosing XJWLYY! This Shipping Policy outlines important information regarding the shipping and delivery of your orders placed on our website. Please read this policy carefully before making a purchase. If you have any questions or concerns, please contact us at support@xjwlyy.net.

  1. Order Processing Time We strive to process and ship your order as quickly as possible. Orders are typically processed within 3 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods. We will notify you via email if there are any significant delays in processing your order.
  2. Shipping Methods and Costs We offer various shipping methods to select locations. The available shipping options and associated costs will be displayed during the checkout process. Please ensure to review and select the preferred shipping method that suits your needs. Shipping costs are calculated based on factors such as destination, package weight, and dimensions.
  3. Shipping Destinations We currently offer shipping to select locations worldwide. However, please note that there may be certain restrictions or limitations on shipping to specific regions or countries. If you encounter any issues during the checkout process regarding shipping to your location, please contact our customer support team for assistance.
  4. Estimated Delivery Time The estimated delivery time for your order depends on the shipping method selected and the destination. During the checkout process, we will provide you with an estimated delivery range based on the chosen shipping method. Please note that these estimates are provided by the shipping carrier and are not guaranteed. Delays may occur due to factors beyond our control, such as customs clearance or unforeseen transportation issues.
  5. Order Tracking Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment. You can use this information to monitor the status and estimated delivery date of your package. Please allow some time for the tracking information to become available after your order has been shipped.
  6. Customs and Duties For international orders, customs duties, taxes, or other import fees may be imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs paid at the time of purchase. It is recommended to check with your local customs office for information on any applicable fees or regulations.
  7. Shipping Issues and Support If you encounter any issues or have concerns regarding the shipping of your order, please contact our customer support team at support@xjwlyy.net. We will do our best to assist you and resolve any shipping-related problems promptly.

Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.